o make members of a team perform better, the trainer first of all has to know their ______________ and weaknesses.

Jim is ______ person, and everyone is willing to be ______ with him.

 I do hope that you can give me some good _______ on how to improve my spoken English.     

 The _________ on his face was kind of strange, when I told him the news. 

You are really very kind. I’ll never forget the _________ you have done to me.